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An important message from the Principal

Please read the important information below with an URGENT UPDATE from Phoenix Academy. 


As part of the Academy’s monitoring and action plan regarding COVID-19 and considering recent government guidelines around social distancing and group gatherings, the decision has been made to move to online virtual classrooms from Monday 6th April 2020 for ALL programs. All students currently enrolled in the Phoenix High School preparation course will be able to continue face-to-face classes this week until Friday 3rd April, 2020. Appropriate safety measures are in place on campus, so students are encouraged to attend classes this week in order to receive all the required information and training around our new online delivery model. 



For students unable to attend classes in person this week, a series of zoom session links have been provided below to ensure all students can successfully continue studies via the online delivery mode. Please be assured the online delivery mode is designed to be as effective as your normal face-to-face classes and we strongly believe will help to keep improving your English knowledge just as if you are attending classes on campus. We are strongly committed to supporting you through this period Phoenix Academy is committed to the ongoing health, safety and well-being of all our students and staff. This remains our top priority.



I hope the information below will assist further in answering some Frequently Asked Questions (FAQs):



1) What does going online mean?
As of Monday 6th April, no face-to-face classes will be operating on campus and all currently enrolled students will be able to access their course material and lessons via our online mode of delivery to continue their High School Preparation course. Classes will be conducted using the Phoenix Academy ‘My Phoenix Online’ platform as well as interactive lessons via Zoom. You will receive in an email prior your first lesson with detailed instructions.



2) Will the Phoenix Academy campus be closed?
No, staff will continue working on-campus (while permitted to do so) in order to provide a range of support for our students. Please communicate with our teachers and staff via the following channels for any questions:

  • Email: letschat@phoenix.wa.edu.au
  • Phone: 08 9235 6000
  • Message your teacher via the ‘My Phoenix Online’ Student Portal page (classroom forum)



3) Do I need to come to class this week?
Yes, please ensure you come to campus this week while face to face sessions are still in place in order to ensure you are enrolled in the Student Portal correctly and have the right technology available to watch and interact with the online classes.



4)    What if I cannot make it to school this week?
If unable to attend classes on campus this week, a range of Zoom training sessions will be held in order to ensure students are equipped with the requirements and knowledge for the online delivery mode.


Please log in from home for the following sessions to ensure all students have trialled the new mode of delivery:

  • Trial sessions to ensure students can log in with their devices from home will be held on Tuesday 31st March 2pm to 3pm and Wednesday 1st April 2pm to 3pm.
    Please click the link below to join the zoom webinar: https://phoenixacademy.zoom.us/j/512408554
  • Trial live classes will also be held this week to ensure students can log in and sustain the required connectivity for the duration of the classes/learning time. The first ‘live trial day’ is scheduled for Thursday 2nd April:
    Time: 8:45am
    Topic: Live High School Preparation Class (Trial)
    Please register in advance for this webinar:

After registering, you will receive a confirmation email containing information about joining the webinar.



5)    What technology will I need?: 

  • Students are required to have IT equipment (a learning device) such as a laptop, computer (PC) or smart device such as an iPad. (This is preferred over a smart phone in order to ensure students can watch lessons and interact via the student portal effectively)
  • Students will require access to a stable wifi internet connection or high-speed cabled internet for computers (eg. ADSL)


Note: Students should also have a quiet space allocated where they can study and listen to the classes.


All study materials /learning resources will be uploaded into the My Phoenix Online Portal for students to access for each class as required.



6)    What is my online study timetable?:
The classes are designed to be full-time and intensive to ensure students can still meet their learning goals and study pathways.


A finalised timetable will be placed on the student portal by the end of this week, so that students are reminded of daily zoom schedules and learning activities, however, classes and learning activities will run according to our full-time study timetable of  9am to 2:15pm (Monday to Friday), with additional homework and reading activities each week.


You will also receive an email by the end of the week to confirm your study plan and timetable. You will have contact with your teacher everyday via multiple live sessions (over zoom) and will be required to complete the learning tasks for the day on the Student Portal.



7)    How long will I need to take classes online?
We are actively monitoring the COVID-19 situation. We will continue to teach online until we have received Government advice that it is safe for students to return physically to school. The health and wellbeing of our students is of utmost importance.



8)    Can I attend classes if I am not onshore?
Yes. We understand if you have had to return home under exceptional circumstances. So the good news, is that you can continue your studies with us and access all your course materials and resources online.


If you are returning home or are unable to return to Australia you must let Phoenix Academy know. You can do this by emailing us at letschat@phoenix.wa.edu.au.


I hope the above information has provided you with the information required to proceed with your studies as well as answered your questions or queries. If not feel free to email me directly at letschat@phoenix.wa.edu.au.


Please also see details below to ensure you are kept up to date about further Coronavirus information in your language if required.


Please continue to stay safe and we look forward to seeing you online!




Leanne Everett, Principal
Phoenix Academy

Coronavirus information in your language


SBS has launched a multilingual online portal to provide information on the COVID-19 outbreak for Australia’s diverse communities.


The SBS portal will provide the latest news on the health and economic impacts of the coronavirus pandemic in Australia, as well as features explaining government policy and health advice in 63 languages.