The Student Experience
Student Wellbeing
At Phoenix Academy, your wellbeing is our priority.
We understand that students thrive when they feel safe, supported, and connected—both inside and outside the classroom. That’s why we offer a comprehensive wellbeing framework that focuses on helping you settle in, feel confident, and succeed in your learning journey.
Whether you’re facing challenges, feeling homesick, or just need someone to talk to, our dedicated support team is here to help.
How We Support You
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Personalised Pastoral Care
Our friendly Student Services and Academic teams are here to listen, check in, and guide you through your studies and personal goals. -
Confidential Counselling
Free, confidential counselling is available to all students. If you’re feeling overwhelmed, anxious, or just need a safe space to talk, we’re here for you. -
Academic and Study Support
From assignment help to time management tips, our team is on hand to support your academic success and help you stay on track. -
Wellbeing Activities
Enjoy a range of student activities and wellness sessions designed to build connection, boost confidence, and support positive mental health. -
Child Safety and Duty of Care
For students under 18, our team ensures approved accommodation, guardianship, and regular welfare checks, in line with national child safety standards.
If You Need Urgent Help
If you or someone you know needs immediate support, help is always available:
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Lifeline (24/7 Crisis Support) – 13 11 14 | www.lifeline.org.au
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Kids Helpline (for under 25s) – 1800 55 1800 | www.kidshelpline.com.au
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Suicide Call Back Service – 1300 659 467 | www.suicidecallbackservice.org.au
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Beyond Blue (Mental Health Support) – 1300 22 4636 | www.beyondblue.org.au
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Emergency Services – Call 000 (Police, Fire, Ambulance)
You are never alone. If you’re unsure who to talk to, please reach out to our Student Services team on (08) 9235 6000 or email studentservices@phoenix.wa.edu.au.
Student Testimonials
Feedback from students and staff is an important part of Phoenix Academy’s commitment to continual improvement of the services, resources and information we offer.
Hear our some of our students views about their experience.
